All of my Characters and campaign are gone!

I logged in this morning after a couple of months of hiatus. I found all of the characters of various levels from 1 to 20 are all gone (30 + or - characters). I am the DM and I created all but one of the characters. I saw them all there only a couple months ago. Some I played and others where players for the one campaign I was going to start. Please tell me that this was just some glitch and that they can be retrieved. I have been a master tier member for about a year+ now and have never had an issue until now.

Hi there! I can see multiple accounts created under the Gmail account you've used to sign up. Reach out to Customer Support; they'll be able to assist you better than we can here.

same problem