My friend's account got locked and support was asking for his ID number. The one found after your username in the account settings. I just looked and can't even find my own. Apparently the new interface removed a required feature that support needs to access people's accounts!
Hello! Call me Tana or 타나 My pronouns are Any/All/BOC Disclaimer: Tana__ is not to be held responsible for any of the following events happening as a result of talking to Tana__, touching Tana__, or even just seeing Tana__: The rise of Tiamat, resurrection of Vecna, pissed-of genies, a complete and utter power change in the blood war, or a fate worse than a fate worse than total annihilation. Exist with Tana__ at your own risk.
They were just asking for the numbers that appear after your username. Something I recalled being a thing when submitting a support ticket in the past. So, upon closer inspection in every menu that has my username I noticed the numbers don't appear after the username anywhere. If you've been around DnDBeyond a long time you may recall noticing some numbers after your username in the user settings. It's a backend method many sites use to identify an account regardless of the public facing name, in case of name change.
My friend's account got locked and support was asking for his ID number. The one found after your username in the account settings. I just looked and can't even find my own. Apparently the new interface removed a required feature that support needs to access people's accounts!
I can't see it as well.
Hello! Call me Tana or 타나
My pronouns are Any/All/BOC
Disclaimer: Tana__ is not to be held responsible for any of the following events happening as a result of talking to Tana__, touching Tana__, or even just seeing Tana__: The rise of Tiamat, resurrection of Vecna, pissed-of genies, a complete and utter power change in the blood war, or a fate worse than a fate worse than total annihilation. Exist with Tana__ at your own risk.
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ModeratorWhat exactly did support say? Can you share that message here?
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They were just asking for the numbers that appear after your username. Something I recalled being a thing when submitting a support ticket in the past. So, upon closer inspection in every menu that has my username I noticed the numbers don't appear after the username anywhere. If you've been around DnDBeyond a long time you may recall noticing some numbers after your username in the user settings. It's a backend method many sites use to identify an account regardless of the public facing name, in case of name change.
Any update on this? How to find it?