My friend's account got locked and support was asking for his ID number. The one found after your username in the account settings. I just looked and can't even find my own. Apparently the new interface removed a required feature that support needs to access people's accounts!
They were just asking for the numbers that appear after your username. Something I recalled being a thing when submitting a support ticket in the past. So, upon closer inspection in every menu that has my username I noticed the numbers don't appear after the username anywhere. If you've been around DnDBeyond a long time you may recall noticing some numbers after your username in the user settings. It's a backend method many sites use to identify an account regardless of the public facing name, in case of name change.
My friend's account got locked and support was asking for his ID number. The one found after your username in the account settings. I just looked and can't even find my own. Apparently the new interface removed a required feature that support needs to access people's accounts!
I can't see it as well.
Hello! Call me Tana or 타나
My pronouns are anything other than he/him
I will always support you. Because that is my way of showing how much I care
Current List of Children: Golden, Salem, Wes, Aspen, Link, SuperDog, and Foalin.
I have Autism. And, you would probably call me Trans Femme, Pansexual pancake, and Ace
Current Dice Code: [roll]1d6[/roll] + [roll]1d6[/roll] + [roll]1d6[/roll] + [roll]1d6[/roll] + [roll]1d6[/roll] = [roll][roll:-5]+[roll:-4]+[roll:-3]+[roll:-2]+[roll:-1][/roll]
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ModeratorWhat exactly did support say? Can you share that message here?
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They were just asking for the numbers that appear after your username. Something I recalled being a thing when submitting a support ticket in the past. So, upon closer inspection in every menu that has my username I noticed the numbers don't appear after the username anywhere. If you've been around DnDBeyond a long time you may recall noticing some numbers after your username in the user settings. It's a backend method many sites use to identify an account regardless of the public facing name, in case of name change.
Any update on this? How to find it?