A number of months ago I received a strike from Twitch for an inappropriate username, and had the account indefinitely suspended. This also removed my ability to log into D&D Beyond to access my previously purchased content. I had emailed customer support for D&D Beyond, but was told I had to hammer out the issue with Twitch. Now Twitch says they will not allow me back into the account. Do I have no way of getting the content onto a new account?
A number of months ago I received a strike from Twitch for an inappropriate username, and had the account indefinitely suspended. This also removed my ability to log into D&D Beyond to access my previously purchased content. I had emailed customer support for D&D Beyond, but was told I had to hammer out the issue with Twitch. Now Twitch says they will not allow me back into the account. Do I have no way of getting the content onto a new account?
-
View User Profile
-
View Posts
-
Send Message
D&D Beyond FoundersPlease raise a new ticket with the D&D Beyond support team, including details of the account that's suspended.
They will be able to let you know what's possible, though as both accounts have the same email address, it should be feasible.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊