So, I feel like this question probably has been asked several times over before.
First, I purchased a few manuals (PHB, DMG, MM) and adventures (LMoP, CoS) on the D&D Beyond App on the Android Marketplace using my smartphone.
Then I logged on to the D&D Beyond website using a computer, and in the settings I linked my account to the same gmail adress I had previously used during my purchases.
Why can't I find my purchases from the mobile app on the website? Am I forgetting something here?
Edit : My phone is listed on the "Mobile Devices" tab in Account Settings.
Hi,
So, I feel like this question probably has been asked several times over before.
First, I purchased a few manuals (PHB, DMG, MM) and adventures (LMoP, CoS) on the D&D Beyond App on the Android Marketplace using my smartphone.
Then I logged on to the D&D Beyond website using a computer, and in the settings I linked my account to the same gmail adress I had previously used during my purchases.
Why can't I find my purchases from the mobile app on the website? Am I forgetting something here?
Edit : My phone is listed on the "Mobile Devices" tab in Account Settings.
Thanks!
Hey there Fauvarc!
The best place to contact someone that can help you with purchases or linking accounts will be the support page. You can fill out a support ticket here: https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
They should be able to get you sorted!
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Hi subsistcyber,
Thank you for your quick response.
Following the link you provided I submitted a support ticket like you suggested.
I guess you can close this thread, if it is in the wrong place?
Thanks!