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I bough Waterdeep Dragon Heist on 10th March and I can’t access the content. The app shows up as it is not purchased and I can’t get it on the website. Any suggestions and if not a refund
Hello Alexfarley01! Please reach out to our Support team, who will be best able to assist you in accessing your purchased content.
I am. Thank you. Just haven’t sorted it yet
I just noticed that your first post in this thread and your reply are on different accounts. Please check both accounts for the purchase.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca GolinsIf you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
Customer support may also be able to help you merge them if needed: https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788
I bough Waterdeep Dragon Heist on 10th March and I can’t access the content. The app shows up as it is not purchased and I can’t get it on the website.
Any suggestions and if not a refund
Hello Alexfarley01! Please reach out to our Support team, who will be best able to assist you in accessing your purchased content.
I am. Thank you. Just haven’t sorted it yet
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D&D Beyond FoundersI just noticed that your first post in this thread and your reply are on different accounts. Please check both accounts for the purchase.
Pun-loving nerd | Faith Elisabeth Lilley | She/Her/Hers | Profile art by Becca Golins
If you need help with homebrew, please post on the homebrew forums, where multiple staff and moderators can read your post and help you!
"We got this, no problem! I'll take the twenty on the left - you guys handle the one on the right!"🔊
-
View User Profile
-
View Posts
-
Send Message
ModeratorCustomer support may also be able to help you merge them if needed: https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788