Monstrous Compendium Vol. 1: Spelljammer Creatures
Frozen Sick
D&D Beyond Basic Rules
Basic Rules (2014)
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Monstrous Compendium Vol. 1: Spelljammer CreaturesFrozen SickD&D Beyond Basic RulesBasic Rules (2014)Sign in to view your library & saved favorites.
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I've tried to contact support through your Help section numerous times and I never get a response. Is it just impossible to change the account email? Not trying to be rude but its super janky to have all of these great products (that I buy gladly) but your support section doesn't seem to be all that responsive or supportive. Does anyone have any ideas? For more information, the email stuck to my account is an appleid relay email that got randomly assigned so I'm not sure how to "email from the account listed" when its not a real account.
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ModeratorIf you're trying to update the email used for sign-in, you can do that here:
https://www.dndbeyond.com/account
If you want to update the one used for site notifications, purchase confirmations, etc., you'd need to do that through customer support. Do you have an existing ticket number I can forward to them?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Its the email I use for notifications. I've tried three times to get it changed and its always the same response, "You have to email from the email registered." As an accountant by trade I appreciate the cold, ineffective operating procedures; as a consumer its incredibly annoying. I appreciate the response but after a third canned response, I'm good on my estimation of "support" given. Always great products though! Don't sign up on your iphone, seems like a relay email makes the problem unfixable.