Am I a subscriber?

Am I a subscriber? How can I tell?

I've been a master tier subscriber for many years, but something's happened recently... I know my credit card expired awhile back, and I was admittedly slow to update it, but I eventually did, and I see it's properly saved as my primary card to my account.

I suddenly seem to be locked out of certain pages (like my player sheets in my campaign). And I see a big red "SUBSCRIBE" button on every page. When I click it, it's advertising both tiers and offering me free trials... Then, when I click "Start your Free Trial" I sometimes get an "XML file" error, and I sometimes get a blank page asking for all my credit card info.

I'm reluctant to fill it out again, because (1) it's already saved as my default payment elsewhere and (2) am I a subscriber or not? Am I due to pay? How would I know? Shouldn't there be a page somewhere that gives me my subscriber status, and maybe my subscriber history? If I'm due to pay, I'm happy to, but how do I know?

When I click on my profile pulldown and select "Manage Subscription" it shows me the sub level I have and when it expires quite plainly. That seems the route to go.

I don't seem to have that?

That seems likely to indicate you are not a subscriber to me.

Okay, but it's odd that some of the subscription perks would include "knowing your subscription status" and "subscription history".

Also odd that I was never sent any warning or invitation to renew. I remember seeing a notice somewhere that my card was expired, but I had fixed that.

You would imagine them to hound me to renew if my auto-renew had been disabled by the expired card, rather than just quietly dropping me without notice.

So I guess I should sign up for the "Free Trial" and hope I can re-access everything?