I bought Curse of Strahd on the D&D Beyond app, I have the receipt from apple store and the money was taken out and it still says on the app and on browser that I need to purchase it??

Can you access this link?

https://www.dndbeyond.com/sources/cos

it says add to cart to purchase it

Hey, I have the same issue. I thought it was a problem with the way I put my email address in but seeing this makes me think there is something more to it than that.

OK, please, send a ticket to support explaining the problem: https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788

I filled out the support form but haven't heard anything back. Any idea on what the timeline usually is for submitting tickets and getting a response?

2 or 3 work days.

Let me know if you see anything by Monday.

Took them no time at all, really. Once they started on my ticket, I got my copy of CoS back into my library.

Thanks D&D Beyond!