Ok, what's going on here? I can't view any of my characters on DDB. At least not when I use my computer. I use my phone, and I can see them, but not on my computer. I was able to view them last night. Nothing has changed with my computer. I can view forums and PM's, but characters NOPE. I can view my Homebrew Creations, BUT NOT MY CHARACTERS!!! This is not good for me as I run 2 campaigns and play a PbP all three of which I NEED TO SEE MY CHARACTER SHEETS FOR!!! WHAT THE HELL IS GOING ON WITH DDB!!!
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Dungeon Master- Balar's Tales from the Yawning Portal
Asmodai | Feral Tiefling - Rogue 2| AC 15 HP 15| Passive Perception: 10; Passive Investigation: 12; Passive Insight: 10| Equipped: Studded Leather Armor, Rapier, Short Bow, 2 Daggers, Backpack, Quiver and Boots of Elvenkind | Wielding: Rapier and Dagger sheathed, Shortbow slung over back
Try to use a different browser. Though this shouldn't be the case, perhaps you installed an extension of some sort that has caused that page to have issues.
Try logging out of D&D Beyond, then logging back in.
Try clearing your cache. If your browser remembers there being a blank page under 'my characters', it may continue to show a blank page until your cache is cleared.
I already tried all of these, with the exception of reaching out to customer support. However, I think it has something to do with my friends internet at his house. I'm using it at my house, and no issues. Do you know what could be causing this?
Rollback Post to RevisionRollBack
Dungeon Master- Balar's Tales from the Yawning Portal
Asmodai | Feral Tiefling - Rogue 2| AC 15 HP 15| Passive Perception: 10; Passive Investigation: 12; Passive Insight: 10| Equipped: Studded Leather Armor, Rapier, Short Bow, 2 Daggers, Backpack, Quiver and Boots of Elvenkind | Wielding: Rapier and Dagger sheathed, Shortbow slung over back
We'll need more information. One issue we're on the lookout for is when someone clicks on a character and all they see is a white screen (no character sheet). Is this what you're experiencing?
Ok, what's going on here? I can't view any of my characters on DDB. At least not when I use my computer. I use my phone, and I can see them, but not on my computer. I was able to view them last night. Nothing has changed with my computer. I can view forums and PM's, but characters NOPE. I can view my Homebrew Creations, BUT NOT MY CHARACTERS!!! This is not good for me as I run 2 campaigns and play a PbP all three of which I NEED TO SEE MY CHARACTER SHEETS FOR!!! WHAT THE HELL IS GOING ON WITH DDB!!!
Dungeon Master - Balar's Tales from the Yawning Portal
Asmodai | Feral Tiefling - Rogue 2| AC 15 HP 15| Passive Perception: 10; Passive Investigation: 12; Passive Insight: 10| Equipped: Studded Leather Armor, Rapier, Short Bow, 2 Daggers, Backpack, Quiver and Boots of Elvenkind | Wielding: Rapier and Dagger sheathed, Shortbow slung over back
Hello BalarRachi,
Please reach out to customer support for assistance (https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788). Though you might not receive a reply until after the long weekend, there are a few things you can try.
Try to use a different browser. Though this shouldn't be the case, perhaps you installed an extension of some sort that has caused that page to have issues.
Try going directly to the URL: https://www.dndbeyond.com/my-characters
Try logging out of D&D Beyond, then logging back in.
Try clearing your cache. If your browser remembers there being a blank page under 'my characters', it may continue to show a blank page until your cache is cleared.
Let me know if any of this helps!
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Please feel free to message either Sorce or another moderator if you have any concerns.
I'm primarily a mobile user. I won't be able to check my computer until later in the weekend.
I already tried all of these, with the exception of reaching out to customer support. However, I think it has something to do with my friends internet at his house. I'm using it at my house, and no issues. Do you know what could be causing this?
Dungeon Master - Balar's Tales from the Yawning Portal
Asmodai | Feral Tiefling - Rogue 2| AC 15 HP 15| Passive Perception: 10; Passive Investigation: 12; Passive Insight: 10| Equipped: Studded Leather Armor, Rapier, Short Bow, 2 Daggers, Backpack, Quiver and Boots of Elvenkind | Wielding: Rapier and Dagger sheathed, Shortbow slung over back
We'll need more information. One issue we're on the lookout for is when someone clicks on a character and all they see is a white screen (no character sheet). Is this what you're experiencing?
Site Rules & Guidelines --- Focused Feedback Mega Threads --- Staff Quotes --- Homebrew Tutorial --- Pricing FAQ
Please feel free to message either Sorce or another moderator if you have any concerns.
Yes, that was exactly what I was experiencing. However, on my home network, I'm not getting that. It was only at my friends house.
Dungeon Master - Balar's Tales from the Yawning Portal
Asmodai | Feral Tiefling - Rogue 2| AC 15 HP 15| Passive Perception: 10; Passive Investigation: 12; Passive Insight: 10| Equipped: Studded Leather Armor, Rapier, Short Bow, 2 Daggers, Backpack, Quiver and Boots of Elvenkind | Wielding: Rapier and Dagger sheathed, Shortbow slung over back