I submitted a support ticket (#3972130) 3 days ago and have not heard back. Is there someone else I can contact to ensure support picks up this ticket? Its time sensitive.
There is no other way to contact support, and just to remind you, submitting a new ticket will push your request back in the queue, resulting in a longer wait.
I've given them a poke, but your continued patience is appreciated as they address your issue. Thanks!
Rollback Post to RevisionRollBack
Your Friendly Neighborhood Community Manager (she/her) You can call me LT. :)
CM Hat On| CM Hat Off Generally active from 9am - 6pm CDT [GMT-5]. Thank you for your patience if you message me outside of those hours!
Hello,
I submitted a support ticket (#3972130) 3 days ago and have not heard back. Is there someone else I can contact to ensure support picks up this ticket? Its time sensitive.
-
View User Profile
-
View Posts
-
Send Message
D&D StaffHey there!
There is no other way to contact support, and just to remind you, submitting a new ticket will push your request back in the queue, resulting in a longer wait.
I've given them a poke, but your continued patience is appreciated as they address your issue. Thanks!
Your Friendly Neighborhood Community Manager (she/her)
You can call me LT. :)
CM Hat On | CM Hat Off
Generally active from 9am - 6pm CDT [GMT-5].
Thank you for your patience if you message me outside of those hours!
Useful Links: Site Rules & Guidelines | D&D Educator Resources | Change Your Nickname | Submit a Support Ticket
Finally heard back, just took forever. Wish I could a la carte some assistance
Wait you got yours? I'm up to six days of waiting...and I am just trying to give them more money!
I had to respond to the request myself 3 times and post here before I heard back, they also responded within 12 hours after I opened this thread.