Character names not displaying

I am trying to create a new character, and I type their name into the designated slot. The character name updates during the character creation menu. When I get to the character sheet, it shows my account name. I have gone back to edit the character several times and it keeps happening. I tried making two different characters and am having the same issue. How can I fix this? Thank you

It's probably just the server and your browser cache being out of sync. Leave it for 20 minutes and it should resync automatically.

Maybe I'm jumping the gun as it's only been 30 minutes, but no change. The character names are on my list of characters, just not when I view the character sheets.