Hi,

So I have been using the encounter builder and tracker now for months and it's great and I love it. However I have unfortunately been having an issue now where I cannot use it. If I go to my collections and try to view my encounters I get a blank website, only the DnDBeyond banners and a little crash report button. This also happens if I try to set up a new encounter for any campaign. The only work-around I currently have is to build an encounter for stand-in players (A-Z) then run it immediately, saving the encounter causes another crash.

Any help on this would be amazing as this feature is one of the main reasons I use DnDbeyond and it will start having a major impact on my DMing if I can't resolve it.

Thanks for any help

(Note: I submitted 2 crash reports but haven't heard from the team yet)

No they are all named and worked a week ago when we last played. I have tried 2 different browsers on 3 different devices to the same result.

I don't think any are incomplete. For instance my main campaign has run from level 1-7 and they have just levelled up. Could not finishing a level up have something to do with it? I is affecting all campaigns I am in/running though (as I share content with a few)

I had and old 1 shot and a test campaign I let my players use for testing builds where there were a few characters where that was the case. I have just deleted those but unfortunately still the same result, I cannot access my encounters.

Yes. I have tried a laptop, PC and phone and 2 browsers (chrome and edge)

Unfortunately this hasn't worked

Ok I will do. Thank you for your help

Just wanted to put this here incase anyone is having a similar issue. The issue has now been resolved. For me it was fixed by giving my campaign a name, as it did not have one, instantly regained access to the encounters.

Fab work by dnd beyonds team. Solved in a matter of days and lovely customer service.

Now if you'll excuse me, I have a TPK to build ;)