I had around 3 to 6 characters with my account and I had logged in to find that all of them are actually gone which makes me very upset. I had tried logging out of my account and it had automatically logged me back in to said account even though I didn't want it to, I had also restarted my computer, used an incognito window, tried to look at my character through the link my DM gave me, looked at the session to see if my character was even there, and basically all I cOULD do. I am able to replace the one I am currently using in the session, but the other's I cannot which makes me very mad to say the least.
I had around 3 to 6 characters with my account and I had logged in to find that all of them are actually gone which makes me very upset. I had tried logging out of my account and it had automatically logged me back in to said account even though I didn't want it to, I had also restarted my computer, used an incognito window, tried to look at my character through the link my DM gave me, looked at the session to see if my character was even there, and basically all I cOULD do. I am able to replace the one I am currently using in the session, but the other's I cannot which makes me very mad to say the least.
In cases like this, contact support with the link below, providing both your accounts.
https://dndbeyond.zendesk.com/hc/en-us/requests/new?ticket_form_id=602788