I recently had to change players in my campaign. The player I removed still shows up when I click the campaign box on another character sheet. My new player doesn't show up on my older players character sheets in the campaign box. The new player character doesn't show all the other players in the campaign box. This makes it difficult to switch in between character sheets during game to assist my players or during prep. Can this be fixed?
On each character sheet, change one thing, then change it back (unprepare and prepare the same spell). Then refresh.
I tried both of these steps and the players in the campaign still don't update. Some are showing the new character now, but not one of the old. Some even have their name in the campaign list while on their sheet. Is that normal?
Will I be receiving any further assistance regarding this ongoing issue? One of my older players is the only one not showing currently. We cleared cache again. I also removed her and sent a new invite and that didn't fix it.
I recently had to change players in my campaign. The player I removed still shows up when I click the campaign box on another character sheet. My new player doesn't show up on my older players character sheets in the campaign box. The new player character doesn't show all the other players in the campaign box. This makes it difficult to switch in between character sheets during game to assist my players or during prep. Can this be fixed?
This is likely a caching issue. You might try clearing your browser cache, and instructing your players to do the same.
This troubleshooting step has been completed, but didn't affect the issue at all.
On each character sheet, change one thing, then change it back (unprepare and prepare the same spell). Then refresh.
Bumping each affected character up 1 level and then back would be better for ensuring a "refresh", changing prepared spells may not be sufficient.
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
I tried both of these steps and the players in the campaign still don't update. Some are showing the new character now, but not one of the old. Some even have their name in the campaign list while on their sheet. Is that normal?
It's normal for the character themself to show up in the campaign list on their sheet (but in red text and unclickable.)
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
Thanks. I've just started using this feature and I'm unfamiliar with how it normally operates.
Will I be receiving any further assistance regarding this ongoing issue? One of my older players is the only one not showing currently. We cleared cache again. I also removed her and sent a new invite and that didn't fix it.
Please provide links to the affected character sheets (urls not share links) so that a staff member can take a look at what's going on.
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
https://www.dndbeyond.com/profile/DungeonMasterInTraining/characters/48133483
This character isn't showing on the campaign list on any other character sheet in the campaign.
Thanks. That wasn't showing yesterday. I hadn't checked it today.
All my player's have cleared their cache again. This was about half an hour ago. I'm still not seeing any changes.
Time is 2:00 pm CST...I've rechecked to see if any changes have occurred. I'm still unable to see all character in 3/5 of my party.