Was updating existing books and saw a link at the top of the google app to click to update available books. I clicked on it and it updated and now it says it "Cannot load books". I logged out and logged back in and it still will not load my books. Help!
I likewise updated the 2024 players handbook and dungeon masters guide in dnd beyond. But the books are stuck reading as 100% downloaded and won’t open. Nor do any of the hyperlinks to the content in those books. Any help regaining access would be much appreciated!
This may be related to the unable to load classes on iOS issues. Before this broke, and again today when there was a content update, all books downloaded and updated except the 2024 PHB and the 2024 Free Rules. They are stuck at 100%, and the download cannot be cancelled.
When I deleted and reinstalled the app, I was able to restore everything, but I was very slow and deliberate in my downloads this time, not downloading a new book until the old book was finished. Perhaps something to pass on to the QA team is to try having both the 2024 PHB and the 2024 Free Rules downloads (or unpacking) in flight at the same time, in case that is relevant.
Edit: On a different iOS device, downloading one at a time, and not starting download two until download one was fully installed, worked, and the listings show again, without me needing to reinstall the app.
Was updating existing books and saw a link at the top of the google app to click to update available books. I clicked on it and it updated and now it says it "Cannot load books". I logged out and logged back in and it still will not load my books. Help!
I likewise updated the 2024 players handbook and dungeon masters guide in dnd beyond. But the books are stuck reading as 100% downloaded and won’t open. Nor do any of the hyperlinks to the content in those books. Any help regaining access would be much appreciated!
-
View User Profile
-
View Posts
-
Send Message
ModeratorAre you able to delete the book and try again? If not, I’d try deleting and reinstalling the app itself.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
This may be related to the unable to load classes on iOS issues. Before this broke, and again today when there was a content update, all books downloaded and updated except the 2024 PHB and the 2024 Free Rules. They are stuck at 100%, and the download cannot be cancelled.
When I deleted and reinstalled the app, I was able to restore everything, but I was very slow and deliberate in my downloads this time, not downloading a new book until the old book was finished. Perhaps something to pass on to the QA team is to try having both the 2024 PHB and the 2024 Free Rules downloads (or unpacking) in flight at the same time, in case that is relevant.
Edit: On a different iOS device, downloading one at a time, and not starting download two until download one was fully installed, worked, and the listings show again, without me needing to reinstall the app.