When I start a new campaign, I usually make all the characters on my account and then I let my players claim them on the campaign page since it's easier for them. Problem is, when this specific player claims a character, I cannot access it from a browser on pc BUT I can access it with the beyond mobile app (and they can access it too with no problems via the app). For context, when I try to open the sheet from a pc it just reloads the campaign page. This never occurs with other players, it's just with this one. I've tried to switch the character to private, public or campaign only but it doesn't change anything.
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When I start a new campaign, I usually make all the characters on my account and then I let my players claim them on the campaign page since it's easier for them. Problem is, when this specific player claims a character, I cannot access it from a browser on pc BUT I can access it with the beyond mobile app (and they can access it too with no problems via the app). For context, when I try to open the sheet from a pc it just reloads the campaign page. This never occurs with other players, it's just with this one. I've tried to switch the character to private, public or campaign only but it doesn't change anything.