everything except dnd beyond characters load for me it says waiting for dnd beyond but just never loads and ive tried everything from deleting cache and cookies to flushing dns and using custom settings in dns none of them work so i can only assume a change in dnd beyond has somehow made the characters tab not work on my computer, it works on every other device i own so what gives?
ok I hadnt tried these until just now the problem still persists when:
using private session
using a different browser
disabling browser extensions and 3rd party software
disabling vpns or antivirus software
and I cannot connect my device to a different network. but, i doubt that is the issue becuase other devices such as my phone load it just fine from the same network.
it was working fine a couple days ago and nothing has changed on my end so i still dont know why the characters wont load.
I’ve also been having this issue on PC and I’ve tried similar methods in attempt to solve it to no avail. Whenever I click on “My Characters” all it pulls up is an infinite loading screen. I can still access my characters from the DnD Beyond app, but the fact that the website just doesn’t work sucks.
I've been having this issue for literal months and have submitted multiple emails about it. Still have yet to ever hear a reply.
Really hope they get this one sorted or I'm going to move the char info somewhere else, that's the only thing I pay this site for. Though it extra sucks because I already have a decent amount of stuff bought for Char Creation on here.
Okay...do you happen to use an app like Survey Junkie? I just uninstalled it from my PC and my character sheets work again. I also added DnDBeyond.com to the cookie exceptions on FireFox, but uninstalling the SJ Surf to Earn app on my PC made it work on Chrome and Firefox.
I tried the troubleshooting steps multiple times. Which browser are you using? I did the cookies exceptions on Firefox, but not on Chrome. The only change I had was uninstalling Survey Junkie app from my PC. It never stopped working on my phone.
I am also having this problem i have cleared my browser cache swapped to different accounts only thing that fixed it was changing to my phone connection
everything except dnd beyond characters load for me it says waiting for dnd beyond but just never loads and ive tried everything from deleting cache and cookies to flushing dns and using custom settings in dns none of them work so i can only assume a change in dnd beyond has somehow made the characters tab not work on my computer, it works on every other device i own so what gives?
ok I hadnt tried these until just now the problem still persists when:
and I cannot connect my device to a different network. but, i doubt that is the issue becuase other devices such as my phone load it just fine from the same network.
it was working fine a couple days ago and nothing has changed on my end so i still dont know why the characters wont load.
this issue still isnt resolved after attempting each of these.
I’ve also been having this issue on PC and I’ve tried similar methods in attempt to solve it to no avail. Whenever I click on “My Characters” all it pulls up is an infinite loading screen. I can still access my characters from the DnD Beyond app, but the fact that the website just doesn’t work sucks.
well hopefully enough people have this problem that itll become a priority fix. becuase it appears to be affecting at least more than just me.
Same issues for over a week. I've done everything and finally just submitted a ticket.
I've been having this issue for literal months and have submitted multiple emails about it. Still have yet to ever hear a reply.
Really hope they get this one sorted or I'm going to move the char info somewhere else, that's the only thing I pay this site for. Though it extra sucks because I already have a decent amount of stuff bought for Char Creation on here.
Okay...do you happen to use an app like Survey Junkie? I just uninstalled it from my PC and my character sheets work again. I also added DnDBeyond.com to the cookie exceptions on FireFox, but uninstalling the SJ Surf to Earn app on my PC made it work on Chrome and Firefox.
i do not but ill try adding dnd beyond to the cookies exception on google
this still hasnt worked for me but thank you for the suggestion
I tried the troubleshooting steps multiple times. Which browser are you using? I did the cookies exceptions on Firefox, but not on Chrome. The only change I had was uninstalling Survey Junkie app from my PC. It never stopped working on my phone.
I wish you luck!
still happening a year later, clearing cookies and browser cache doesn't work
I am also having this problem i have cleared my browser cache swapped to different accounts only thing that fixed it was changing to my phone connection
By chance would you be connected to star link?