It's a solution from a different issue, but it might work for you... The mobile page seems to have a few buttons that seem broken on the normal webpage version. So you can try getting to the Dndbeyond page from within the dndbeyond phone app, and see if the button is showing up there.
Sorry if that doesn't work.
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Cancelled my subscription some time ago.
more than 6 characters, it says to select up to 6 but when i do there doesn't seem to be any button or option to keep or delete characters.
It's a solution from a different issue, but it might work for you...
The mobile page seems to have a few buttons that seem broken on the normal webpage version.
So you can try getting to the Dndbeyond page from within the dndbeyond phone app, and see if the button is showing up there.
Sorry if that doesn't work.