Back on June 28th, I pre-ordered the 2024 guide bundle which included the physical and digital copies of all three sourcebooks.
I was just looking through my emails because I saw something that said I should have received a code to redeem my digital versions. I am unable to locate that email anywhere (nor can I locate the email from Wizards confirming my order).
I checked my account on D&D Beyond and CAN confirm there that the order was made and that my email address is my current, correct one.
Who can I contact at Wizards (email address, etc) to:
1 - Assure my order was actually received by the people that need to receive it and;
2 - determine what my digital redemption codes might be?
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Back on June 28th, I pre-ordered the 2024 guide bundle which included the physical and digital copies of all three sourcebooks.
I was just looking through my emails because I saw something that said I should have received a code to redeem my digital versions. I am unable to locate that email anywhere (nor can I locate the email from Wizards confirming my order).
I checked my account on D&D Beyond and CAN confirm there that the order was made and that my email address is my current, correct one.
Who can I contact at Wizards (email address, etc) to:
1 - Assure my order was actually received by the people that need to receive it and;
2 - determine what my digital redemption codes might be?