Hey just like you i brought also a few digital version in the market place, they show they are unlocked as well but just as you - for some reason it does not recognized it.
More than the Grim Hollow: Player Pack there was a few of the other books that i also purchase which are:
Flee, Mortals! and Book of Ebon Tides. Might mention this here too just in case any other having issue of it and not clog the forum with similar topic.
For sure first time experiencing this sorta issue and kinda my first time purchased any product on the new store - but i would assume the website server is having a big traffic or (kinda speculating) that some reason having a connection if say as me also purchased some pre-order product and likely will unlock all of them wen the pre-order arrives.
What ever the cause of the issue is, hopefully it gets solved with in the 48 hours.
Edit: looks like by re-logging solved it, hope for anyone it gets resolved too.
Hi, I just bought the Grim Hollow: Player Pack in the website marketplace. The books shows as in my library on the website.
But I can’t get the app to recognise that I own it. It just keeps offering me the ability to buy the pack instead of download it.
Any suggestions?
Hey just like you i brought also a few digital version in the market place, they show they are unlocked as well but just as you - for some reason it does not recognized it.
More than the Grim Hollow: Player Pack there was a few of the other books that i also purchase which are:
Flee, Mortals! and Book of Ebon Tides. Might mention this here too just in case any other having issue of it and not clog the forum with similar topic.
For sure first time experiencing this sorta issue and kinda my first time purchased any product on the new store - but i would assume the website server is having a big traffic or (kinda speculating) that some reason having a connection if say as me also purchased some pre-order product and likely will unlock all of them wen the pre-order arrives.
What ever the cause of the issue is, hopefully it gets solved with in the 48 hours.
Edit: looks like by re-logging solved it, hope for anyone it gets resolved too.