I pre ordered the 2024 players handbook but have not received my copy yet. I did the pre ordered all 3 digital and physical bundles at the same time as that was all I could do in the UK/ Can I please get some assistance on why I have not received even a tracking code yet and when I should expect my book. (I have raised a ticket on the WOTC system already but not heard back in 2 weeks
You are not alone. US shipping is fine, as I got mine a day or two early. International shipping on the other hand seems to be a mess though according to other customers. Customer support is swamped right now, as many people have the same issue as you, so it will take a long while for them to get to your ticket.
Same problem. Ordered the digital and physical bundle for the UK. Paid by PayPal. Full amount of money left my account.£179.97. Digital delivery fine. Heard nothing about the Player’s Handbook. Sent a query to Wizards two weeks ago. Still no reply. Makes me very reluctant to trust DnD Beyond for future physical orders. Planning to complain through PayPal. Maybe I’ll get some money back.
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I pre ordered the 2024 players handbook but have not received my copy yet. I did the pre ordered all 3 digital and physical bundles at the same time as that was all I could do in the UK/ Can I please get some assistance on why I have not received even a tracking code yet and when I should expect my book. (I have raised a ticket on the WOTC system already but not heard back in 2 weeks
You are not alone. US shipping is fine, as I got mine a day or two early. International shipping on the other hand seems to be a mess though according to other customers. Customer support is swamped right now, as many people have the same issue as you, so it will take a long while for them to get to your ticket.
Check Licenses and Resync Entitlements: < https://www.dndbeyond.com/account/licenses >
Running the Game by Matt Colville; Introduction: < https://www.youtube.com/watch?v=e-YZvLUXcR8 >
D&D with High School Students by Bill Allen; Season 1 Episode 1: < https://www.youtube.com/watch?v=52NJTUDokyk&t >
Same problem.
Ordered the digital and physical bundle for the UK.
Paid by PayPal. Full amount of money left my account.£179.97.
Digital delivery fine.
Heard nothing about the Player’s Handbook. Sent a query to Wizards two weeks ago. Still no reply.
Makes me very reluctant to trust DnD Beyond for future physical orders.
Planning to complain through PayPal. Maybe I’ll get some money back.