For some reason when I attempt to buy two digital books it keeps giving me the same "There was a problem processing your payment. Please verify your payment information and try again." error even when I re-enter my details. I'm not sure if it's because I'm using my bank card or if there's just a general issue with payments currently? help is much appreciated, im not used to using this site as I've just returned after awhile.
For some reason when I attempt to buy two digital books it keeps giving me the same "There was a problem processing your payment. Please verify your payment information and try again." error even when I re-enter my details. I'm not sure if it's because I'm using my bank card or if there's just a general issue with payments currently? help is much appreciated, im not used to using this site as I've just returned after awhile.
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ModeratorDo you get the same issue in another browser? Or on another device? Or with a different card?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
i did both and it still didn't work
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ModeratorYou may need to contact customer support or your bank for more information, then.
http://dndbeyond.link/SubmitTicket
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr