I pre ordered the monster manual and have access to it but have not received any of the perks, dice etc. My entitlements are synced. Has anyone else had this problem and how did you solve it?
Yes, the book shows in my licenses page and I am able to access it fine, it's just the dice and frames etc that are not showing on the license page or in my dice collection/character sheet. I ordered it about 21 hours ago.
I think they run a weekly process to grant it for any new preorders, in which case your exact wait time could vary based on the relative timing of your order. (Sometime Friday would be my guess, but I don't know for sure.)
You can find the dice by going to Collections > My Dice. The rest can be found on your character sheet by clicking your character portrait and selecting “Customize Sheet”.
I pre ordered the monster manual and have access to it but have not received any of the perks, dice etc. My entitlements are synced. Has anyone else had this problem and how did you solve it?
Did you preorder it directly on D&D Beyond, or on dndstore.wizards.com?
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I pre ordered it on d&d beyond
So the book shows here under Current Product Licenses?
https://www.dndbeyond.com/account/licenses
How long ago did you preorder?
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Yes, the book shows in my licenses page and I am able to access it fine, it's just the dice and frames etc that are not showing on the license page or in my dice collection/character sheet. I ordered it about 21 hours ago.
That’s probably the issue, then. It could take up to a week after purchase before those appear.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
When I pre ordered the dungeon masters guide I got them the same day but I'll give it a week for them to show up.
I think they run a weekly process to grant it for any new preorders, in which case your exact wait time could vary based on the relative timing of your order. (Sometime Friday would be my guess, but I don't know for sure.)
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
Thanks for your help.
I have a question: Im from Spain and preordered the mosnter manual from dndstore.wizards.com and then redeemed the code at dnd beyond.
How do I see the pre-order perks?
You can find the dice by going to Collections > My Dice. The rest can be found on your character sheet by clicking your character portrait and selecting “Customize Sheet”.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr