I'm having issues attempting to purchase the new Sigil minis as a gift for my brother. It always takes at least two attempts. (For context, he doesn't want to add his card info so he can't purchase them for himself even tho they're free.)
Previous Sigil purchases:
> Buy it for myself
> Add it back to cart, select "purchase digital items as a gift" from cart screen
> Go to check out, check box for "purchase digital items as a gift" is perma-selected, try to finish order, receive "we checked your bag of holding and you already have a copy, go back to shipping to purchase as a gift"
> Go back to shipping info, box is still perma-selected
> Delete item from cart, try again, works this time, takes 17 minutes to receive email with gift code
Clean-Up Crew Pack (today):
> Try to purchase as a gift first: add to cart, select "purchase digital items as a gift" from cart screen
> Go to check out, check box for "purchase digital items as a gift" is perma-selected, finish order, receive only first confirmation email, no second email with gift code
> Check Order History, Clean-Up Crew Pack purchase not listed as a gift, check license, Clean-Up Crew Pack listed under my licenses
> Add to cart again, won't let me check out unless "purchase digital items as a gift" is selected from cart screen, try to finish purchase, receive "bag of holding" message
> Go back to shipping, "purchase digital items as a gift" is still perma-selected
> Try to change shipping address to my brother's email via "New Address", "purchase digital items as a gift" is now unselected, says "Please select Purchase as a Gift to proceed", now the box CANNOT be selected and I can't proceed without checking it
Hope this timeline of events helps with a fix! I am unsure whether this issue is just with the $0.00 priced gift purchases or with any gift purchase. I have previously purchased gifts with an actual price point without issue. Thank you!
I'm having issues attempting to purchase the new Sigil minis as a gift for my brother. It always takes at least two attempts. (For context, he doesn't want to add his card info so he can't purchase them for himself even tho they're free.)
Previous Sigil purchases:
> Buy it for myself
> Add it back to cart, select "purchase digital items as a gift" from cart screen
> Go to check out, check box for "purchase digital items as a gift" is perma-selected, try to finish order, receive "we checked your bag of holding and you already have a copy, go back to shipping to purchase as a gift"
> Go back to shipping info, box is still perma-selected
> Delete item from cart, try again, works this time, takes 17 minutes to receive email with gift code
Clean-Up Crew Pack (today):
> Try to purchase as a gift first: add to cart, select "purchase digital items as a gift" from cart screen
> Go to check out, check box for "purchase digital items as a gift" is perma-selected, finish order, receive only first confirmation email, no second email with gift code
> Check Order History, Clean-Up Crew Pack purchase not listed as a gift, check license, Clean-Up Crew Pack listed under my licenses
> Add to cart again, won't let me check out unless "purchase digital items as a gift" is selected from cart screen, try to finish purchase, receive "bag of holding" message
> Go back to shipping, "purchase digital items as a gift" is still perma-selected
> Try to change shipping address to my brother's email via "New Address", "purchase digital items as a gift" is now unselected, says "Please select Purchase as a Gift to proceed", now the box CANNOT be selected and I can't proceed without checking it
Hope this timeline of events helps with a fix! I am unsure whether this issue is just with the $0.00 priced gift purchases or with any gift purchase. I have previously purchased gifts with an actual price point without issue. Thank you!
Did you check to see if that gift code is here?
https://www.dndbeyond.com/account/my-gifts
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I had not, but I just did and only my previous gift purchases are there, not the Gelatinous Cube one