Went to sign up for a monthly plan, but unfortunately it appears Washington DC is... not a place we allowed to live. Cool cool. I guess DND Beyond doesn't get my credit card info then, since it won't work with the wrong state code. Maybe someone could fix this? We have 600k plus residents here in the district. :/
I’ve tried on mobile and computer. From the main the menu, click subscribe. Choose a tier. Fill out the address, get to state… No DC, no Washington DC, no District of Columbia. Nada. Would be cool to be able to post a screenshot but I can’t do that here either. 🤷🏻♂️
Actually, nevermind. I’ve been able to verify the issue. While it is available when purchasing items, it is indeed missing when adding a subscription. I’ve sent that to the devs for review.
My subscription was canceled because my payment failed. Upon trying to fix the problem I discovered that the payment failed because DnD Beyond removed "DC" and/or "District of Columbia" form the state drop down for billing address.
Fixed! It’ll show up for subscriptions as “Washington, D.C.” (I’ve pointed out the discrepancy with the marketplace, though, which says “District of Columbia” instead, so one of them may change.)
Went to sign up for a monthly plan, but unfortunately it appears Washington DC is... not a place we allowed to live. Cool cool. I guess DND Beyond doesn't get my credit card info then, since it won't work with the wrong state code. Maybe someone could fix this? We have 600k plus residents here in the district. :/
It’s already there, as “District of Columbia”.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
I’ve tried on mobile and computer. From the main the menu, click subscribe. Choose a tier. Fill out the address, get to state… No DC, no Washington DC, no District of Columbia. Nada. Would be cool to be able to post a screenshot but I can’t do that here either. 🤷🏻♂️
This thread has instructions on how to share images here:
https://www.dndbeyond.com/forums/d-d-beyond-general/general-discussion/193584-how-to-post-images-in-forum-posts-and-pms-here-on
Alternatively, the D&D Discord server has a #ddb-support channel where you can share images. There’s a link in my signature, or in the site footer.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
Actually, nevermind. I’ve been able to verify the issue. While it is available when purchasing items, it is indeed missing when adding a subscription. I’ve sent that to the devs for review.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
Thanks!
My subscription was canceled because my payment failed. Upon trying to fix the problem I discovered that the payment failed because DnD Beyond removed "DC" and/or "District of Columbia" form the state drop down for billing address.
Please fix this!
Fixed! It’ll show up for subscriptions as “Washington, D.C.” (I’ve pointed out the discrepancy with the marketplace, though, which says “District of Columbia” instead, so one of them may change.)
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr