After the last updat i dont have my characters nor the campaings i'm in any more. The update was the 31e of May. I can't see it on the app nor on the website. Please i'm beginning as dm and i'm a player in 3 campaigns so i need acces to my stuff. Thanks in advance for helping me out. N. Brost / Clockrunner
Since your account was created on may 31st, what likely happened is either:
You logged in through a different website than you used before, and so created a brand new account. If you can figure out which of google, apple, twitch, or wizards you used to use, you'll be able to get back in. Support can help you there if you can't figure it out.
You logged in with the same one, but the system glitched out and there are now two accounts associated with the same other website.(This shouldn't happen, but it does.) You'll need to contact support to get it untangled.
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After the last updat i dont have my characters nor the campaings i'm in any more. The update was the 31e of May. I can't see it on the app nor on the website. Please i'm beginning as dm and i'm a player in 3 campaigns so i need acces to my stuff. Thanks in advance for helping me out. N. Brost / Clockrunner
Since your account was created on may 31st, what likely happened is either: