The "new and improved" marketplace STILL doesn't save non-US addresses correctly and requires that they be re-entered every time... It also failed to accept my credit card information this time.
So; guess I'm staying richer and WOTC is staying poorer.
Based upon the fact that this worked previously: yes, I assume that deleting and re-entering the address WOULD work... Only: that would make something like the 4th or 5th time I've done it, AKA: every single time. If the same error occurs every time; that indicates a problem with the site, not my entering of the address. The site simply does not save Canadian provinces or postal codes correctly; and I would guess it has the same error for anywhere outside the USA; and it has had this problem since the new store front launched, completely unaddressed. This is unreal; one would have imagined if ANY part of the site would get a quick fix; it would be the part that involves making purchases.
Based upon the fact that this worked previously: yes, I assume that deleting and re-entering the address WOULD work... Only: that would make something like the 4th or 5th time I've done it, AKA: every single time. If the same error occurs every time; that indicates a problem with the site, not my entering of the address. The site simply does not save Canadian provinces or postal codes correctly; and I would guess it has the same error for anywhere outside the USA; and it has had this problem since the new store front launched, completely unaddressed. This is unreal; one would have imagined if ANY part of the site would get a quick fix; it would be the part that involves making purchases.
The Canadian Provinces thing is a specific known glitch that's been circumvented by Canadian users multiple times.
But, just to be clear:Have you cleared your cache? Fixed your antivirus's permissions? Temporarily accepted cookies? Turned on and off add-ons until you know which is the problem?
Because almost every glitch on this site I've had was fixed by me deleting the cache/data in my browser & accepting cookies long enough to get done what needs doing. Adjusting my antivirus temporarily did the rest.
(This regional address glitch doesn't occur for most nations from what I know:At least, not to anywhere near the same degree. I think it's mostly contained)
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DM, player & homebrewer(Current homebrew project is an unofficial conversion of SBURB/SGRUB from Homestuck into DND 5e)
Once made Maxwell's Silver Hammer come down upon Strahd's head to make sure he was dead.
Always study & sharpen philosophical razors. They save a lot of trouble.
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The "new and improved" marketplace STILL doesn't save non-US addresses correctly and requires that they be re-entered every time... It also failed to accept my credit card information this time.
So; guess I'm staying richer and WOTC is staying poorer.
Have you tried changing your address here? Or removing and re-adding it?
https://marketplace.dndbeyond.com/account/addresses
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/qWzGhwBjYr
Based upon the fact that this worked previously: yes, I assume that deleting and re-entering the address WOULD work... Only: that would make something like the 4th or 5th time I've done it, AKA: every single time. If the same error occurs every time; that indicates a problem with the site, not my entering of the address. The site simply does not save Canadian provinces or postal codes correctly; and I would guess it has the same error for anywhere outside the USA; and it has had this problem since the new store front launched, completely unaddressed. This is unreal; one would have imagined if ANY part of the site would get a quick fix; it would be the part that involves making purchases.
The Canadian Provinces thing is a specific known glitch that's been circumvented by Canadian users multiple times.
But, just to be clear:Have you cleared your cache? Fixed your antivirus's permissions? Temporarily accepted cookies? Turned on and off add-ons until you know which is the problem?
Because almost every glitch on this site I've had was fixed by me deleting the cache/data in my browser & accepting cookies long enough to get done what needs doing. Adjusting my antivirus temporarily did the rest.
(This regional address glitch doesn't occur for most nations from what I know:At least, not to anywhere near the same degree. I think it's mostly contained)
DM, player & homebrewer(Current homebrew project is an unofficial conversion of SBURB/SGRUB from Homestuck into DND 5e)
Once made Maxwell's Silver Hammer come down upon Strahd's head to make sure he was dead.
Always study & sharpen philosophical razors. They save a lot of trouble.