So I live in the UK and was going to buy some books through the marketplace when it asked for my state/province. Problem, the UK doesn't have states. Also trying to navigate it is impossible, it's a dropdown box, and I'm just sitting looking at the choices wondering what any of them even are, like, what does "state.uk.cma" even mean?
I agree the problem is back. The address for billing and shipping are identical but there are constant issues trying to buy anything on the marketplace.
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So I live in the UK and was going to buy some books through the marketplace when it asked for my state/province. Problem, the UK doesn't have states. Also trying to navigate it is impossible, it's a dropdown box, and I'm just sitting looking at the choices wondering what any of them even are, like, what does "state.uk.cma" even mean?
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ModeratorThat looks like a bug. You could try saving an address here instead, then using that saved address during checkout.
https://marketplace.dndbeyond.com/account/addresses
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
I already have a saved address. When I use it during checkout, the state/province box appears and it says my information is incomplete.
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ModeratorThen I’d recommend contacting customer support:
http://dndbeyond.link/SubmitTicket
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
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ModeratorThis should now be fixed.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
the problem is back
I agree the problem is back. The address for billing and shipping are identical but there are constant issues trying to buy anything on the marketplace.