I purchased the new release and can access it works normally in Dndbeyond via Web Browser. But in the mobile app it doesn't recognise that I own it so it had the purchase price.
Same problem. I shut down the app and cleared cache. That did not solve the problem. It opens fine in the browser but still wants me to pay $14.99 in the D&D beyond app instead of just letting me install it as owned content.
Hi There,
I purchased the new release and can access it works normally in Dndbeyond via Web Browser. But in the mobile app it doesn't recognise that I own it so it had the purchase price.
What is up with that?
How do I fix it on my end?
Are your Account Entitlements in sync?
https://www.dndbeyond.com/account/licenses
Have you tried force closing and restarting the app? That should get it to check if new books are available.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Same problem. I shut down the app and cleared cache. That did not solve the problem. It opens fine in the browser but still wants me to pay $14.99 in the D&D beyond app instead of just letting me install it as owned content.
Jason Herrmann
Are your Account Entitlements in sync?
https://www.dndbeyond.com/account/licenses
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
I resynced, and stop started app with a cache purge. That got it. Thanks.
Jason Herrmann