Attempted a search in the dndbeyond app on andriod in the listings > monsters section, added too many filters and it resulted with the photo of the tiefling saying We couldn't load any listing.
I can't click on anything to clear the filters and get away from this screen within the monster listings, the rest of the listings work but assume the same issue would occur if any searches resulted in no results.
Seems like a significant bug, please let me know if I'm missing something obvious.
I have done a forcestop / close and cleared the cache in my setttings < apps < dndbeyond
Alternatively, you could try asking customer support. If you do, make sure to send the support info from the app. (On the main screen of the app, click your avatar in the top left corner, then select Support Information.) http://dndbeyond.link/SubmitTicket
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Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Sounds like the same problem I am having with my class listings. Tried source category for critical role and that's the screen that pops up with a retry button and don't do squat. I now have been avoiding the screen altogether and used the books and their listings instead even though it's a chore.
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Attempted a search in the dndbeyond app on andriod in the listings > monsters section, added too many filters and it resulted with the photo of the tiefling saying We couldn't load any listing.
I can't click on anything to clear the filters and get away from this screen within the monster listings, the rest of the listings work but assume the same issue would occur if any searches resulted in no results.
Seems like a significant bug, please let me know if I'm missing something obvious.
I have done a forcestop / close and cleared the cache in my setttings < apps < dndbeyond
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ModeratorHave you tried force closing and restarting the app?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Yes
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ModeratorYou could try deleting and reinstalling the app.
Alternatively, you could try asking customer support. If you do, make sure to send the support info from the app. (On the main screen of the app, click your avatar in the top left corner, then select Support Information.)
http://dndbeyond.link/SubmitTicket
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
I will try to contact them
Have we gotten any movement on this, as I now have this issue as well.
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ModeratorIf the troubleshooting steps above didn’t work, please contact customer support and provide the Support Information from the app.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Sounds like the same problem I am having with my class listings. Tried source category for critical role and that's the screen that pops up with a retry button and don't do squat. I now have been avoiding the screen altogether and used the books and their listings instead even though it's a chore.