In June this year I bought the digital versions of the Player’s Handbook, Tasha’s Cauldron of Everything, and Eberron Rising From the Last War sourcebooks, but now for some reason I don’t have access to any of the things in those books for character creation. They still show up in my order history, but any time I try to, for example, choose a character’s subclass, only the core options are available, and the same goes for races, and anything else that those books provide. Again, according to my order history, I should still have them, but they’ve apparently just disappeared from the character creator for no discernible reason. I don’t know how this forums thing works so if I did something wrong here please tell me. I don’t want that sixty dollars to go to waste
To expand on what Maedra said: There's both 2014 and 2024 versions of the classes available.
To ensure you're able to see the 2014 versions, you need to ensure the 2014 Core Rules checkbox is selected (for the classes) and the 2014 Expanded Rules checkbox is selected (for some of the subclasses and species). Make sure you scroll down past the 2024 versions of the classes, or turn off the main Core Rules and Expanded Rules checkboxes so the 2024 versions of the classes don't appear. All subclasses printed in the books you mentioned are fully compatible with the 2014 classes.
If you're trying to use the 2014 classes, you can actually stop at this point, as everything else is about the 2024 class/subclass compatibility. (Unless you're curious about it anyway.)
If you're trying to use the 2024 classes with the subclasses instead, any subclasses that have received a reprint are only going to show up if you have the 2024 sources with the books. You automatically own the Basic Rules, so 1 updated subclass will show up for each. Any that are NOT yet reprinted will show up for now, until they're reprinted if they are in the future.
Subclasses that have been reprinted that show up in the four books you listed:
Barbarian: Berserker, Totem Warrior (replaced by Wild Heart), Zealot Bard: Glamour, Lore, Valor Cleric: Knowledge*, Life, Light, Trickery, War Druid: Land, Moon, Stars Fighter: Battle Master, Champion, Eldritch Knight, Psi Warrior, Purple Dragon Knight/Banneret Monk: Mercy, Shadow, Elements, Open Hand Paladin: Devotion, Glory, Ancients, Vengeance Ranger: Beast Master, Fey Wanderer, Gloom Stalker, Hunter Rogue: Arcane Trickster, Assassin, Soulknife, Thief Sorcerer: Aberrant, Clockwork, Draconic, Wild Magic Warlock: Archfey, Celestial, Fiend, Great Old One Wizard: Abjurer, Bladesinger, Diviner, Evoker, Illusionist
Basic Rules, Reprint from PHB, Reprint from Xanathar's, Reprint from Tasha's, Reprint from a book not mentioned in this thread *This subclass, despite being reprinted, is still showing up in the builder; this is a bug and liable to be corrected at any time (I only noticed just now with all of the above and most of the below done that Xanathar's wasn't mentioned, my bad.)
So the following subclasses will show up in the builder in the 2024 classes (subclasses from other books have been omitted):
In June this year I bought the digital versions of the Player’s Handbook, Tasha’s Cauldron of Everything, and Eberron Rising From the Last War sourcebooks, but now for some reason I don’t have access to any of the things in those books for character creation. They still show up in my order history, but any time I try to, for example, choose a character’s subclass, only the core options are available, and the same goes for races, and anything else that those books provide. Again, according to my order history, I should still have them, but they’ve apparently just disappeared from the character creator for no discernible reason. I don’t know how this forums thing works so if I did something wrong here please tell me. I don’t want that sixty dollars to go to waste
Have you gone to your account and checked to see if your entitlements are synced?
Here's some questions I'd ask:
Did you sign in with the account & method you bought those with? This is a recurring known issue due to a minor sign-in method shakeup.
Are you trying to select options for 2014 and/or 2024? Do you own the 2014 and/or 2024 options therein?
Are your entitlements in sync? This is a common problem as well.
DM, player & homebrewer(Current homebrew project is an unofficial conversion of SBURB/SGRUB from Homestuck into DND 5e)
Once made Maxwell's Silver Hammer come down upon Strahd's head to make sure he was dead.
Always study & sharpen philosophical razors. They save a lot of trouble.
To expand on what Maedra said: There's both 2014 and 2024 versions of the classes available.
To ensure you're able to see the 2014 versions, you need to ensure the 2014 Core Rules checkbox is selected (for the classes) and the 2014 Expanded Rules checkbox is selected (for some of the subclasses and species). Make sure you scroll down past the 2024 versions of the classes, or turn off the main Core Rules and Expanded Rules checkboxes so the 2024 versions of the classes don't appear. All subclasses printed in the books you mentioned are fully compatible with the 2014 classes.
If you're trying to use the 2014 classes, you can actually stop at this point, as everything else is about the 2024 class/subclass compatibility. (Unless you're curious about it anyway.)
If you're trying to use the 2024 classes with the subclasses instead, any subclasses that have received a reprint are only going to show up if you have the 2024 sources with the books. You automatically own the Basic Rules, so 1 updated subclass will show up for each. Any that are NOT yet reprinted will show up for now, until they're reprinted if they are in the future.
Subclasses that have been reprinted that show up in the four books you listed:
Barbarian: Berserker, Totem Warrior (replaced by Wild Heart), Zealot
Bard: Glamour, Lore, Valor
Cleric: Knowledge*, Life, Light, Trickery, War
Druid: Land, Moon, Stars
Fighter: Battle Master, Champion, Eldritch Knight, Psi Warrior, Purple Dragon Knight/Banneret
Monk: Mercy, Shadow, Elements, Open Hand
Paladin: Devotion, Glory, Ancients, Vengeance
Ranger: Beast Master, Fey Wanderer, Gloom Stalker, Hunter
Rogue: Arcane Trickster, Assassin, Soulknife, Thief
Sorcerer: Aberrant, Clockwork, Draconic, Wild Magic
Warlock: Archfey, Celestial, Fiend, Great Old One
Wizard: Abjurer, Bladesinger, Diviner, Evoker, Illusionist
Basic Rules, Reprint from PHB, Reprint from Xanathar's, Reprint from Tasha's, Reprint from a book not mentioned in this thread
*This subclass, despite being reprinted, is still showing up in the builder; this is a bug and liable to be corrected at any time
(I only noticed just now with all of the above and most of the below done that Xanathar's wasn't mentioned, my bad.)
So the following subclasses will show up in the builder in the 2024 classes (subclasses from other books have been omitted):
Barbarian: Ancestral Guardian, Beast, Storm Herald, Wild Magic
Bard: Creation, Eloquence, Swords, Whispers
Cleric: Forge, Grave, Nature, Order, Peace, Tempest, Twilight
Druid: Dreams, Shepherd, Spores, Wildfire
Fighter: Arcane Archer, Cavalier, Rune Knight, Samurai
Monk: Astral Self, Drunken Master, Kensei, Sun Soul
Paladin: Conquest, Redemption, Watchers
Ranger: Horizon Walker, Monster Slayer, Swarmkeeper
Rogue: Inquisitive, Mastermind, Phantom, Scout, Swashbuckler
Sorcerer: Divine, Shadow, Storm
Warlock: Fathomless, Genie, Hexblade
Wizard: Conjuration, Enchantment, Necromancy, Scribes, Transmutation, War
Content in red has been featured in playtests (UA) and is likely coming in upcoming releases.