I have lost access to One Grung above and The Tortle pack - not sure why when it was awarded for free in the past. Now I have to pay for it to get it again...
For the record, those were both sold as charity offerings; they were never available for free. If you had access to them without paying for them, it's possible they were being shared with you before through one of your campaigns, and no longer are.
They were not shared with me by someone else. I cannot remember if it was some Christmas event or if I bought them with something else. I had them in the past and they are no longer there
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I have lost access to One Grung above and The Tortle pack - not sure why when it was awarded for free in the past. Now I have to pay for it to get it again...
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ModeratorAre they no longer listed in Current Product Licenses? As long as it's there, you should still have access.
https://www.dndbeyond.com/account/licenses
For the record, those were both sold as charity offerings; they were never available for free. If you had access to them without paying for them, it's possible they were being shared with you before through one of your campaigns, and no longer are.
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They were not shared with me by someone else. I cannot remember if it was some Christmas event or if I bought them with something else. I had them in the past and they are no longer there