I cannot download Waterdeep: Dragon Heist after updating the DDB app on either my android phone and android tablet. I was able to update the DDB app then Update all the other content on the app, except Waterdeep: Dragon Heist. I have attempted numerous times to Retry Download, but each time I get download failed.
Can someone share their Support Information from the app? From the main screen, just click your avatar in the top left corner, and you should see it there.
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I cannot download Waterdeep: Dragon Heist after updating the DDB app on either my android phone and android tablet. I was able to update the DDB app then Update all the other content on the app, except Waterdeep: Dragon Heist. I have attempted numerous times to Retry Download, but each time I get download failed.
Same Problem here.
It jumps from Zero to 50 percent then to full and then it's back at "retry downloading" with the Addition under the title "Download failed".
Closed the App, restarted the device but the error still occurs.
And before that i hab the vook downloaded and read through it 🤷♂️
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ModeratorWorked fine for me on iOS, at least. Knallfroooschi, are you also using Android?
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Yes, i am using Android (Samsung). 😁
Same issue on android. Cleared cache and even deleted another book and re-download the other book no issue. Only Dragon Heist has this issue for me.
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ModeratorCan someone share their Support Information from the app? From the main screen, just click your avatar in the top left corner, and you should see it there.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
I have the same issue
app_version: 2.83 (21657)
system_version: android 36
device_model: SM-X906B
manufacturer: samsung
language: en
user_id: 112176654