Have Master level account, but DnD Beyond keeps telling me I have free account - Bugs & Support - D&D Beyond General - D&D Beyond Forums - D&D Beyond

Have Master level account, but DnD Beyond keeps telling me I have free account

#1 Mar 28, 2026
FenrirRebel
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- Join Date: 8/11/2022
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This started last night, but I can't access any of my players' character sheets anymore, it just redirects me to a page asking me to activate characters until I activate a subscription. When I click the trial option, it just shows me that I have a Master level subscription effective for another month (because I just got charged literally 8 days ago). Not sure how to get this fixed, any help or direction is welcome

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#2 Mar 28, 2026
jl8e
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- Join Date: 7/23/2020
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Contact support ('contact us' link below)

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