I received the confirmation email 6 hours ago, but none of the preordered materials even show up on the app. I seem to be able to access the book via website, though.
Please fix this issue. It still isn't working for me, and I can't access any of the tokens or maps on the vtt. I can read the book in the library, but that is seemingly it.
The devs are looking into the Dhampir issue. It currently appears only if you also have ABOH.
For anyone still having trouble beyond that, please check this page to verify that:
Your Account Entitlements are in sync.
You have an active Master Tier subscription for early access.
The book appears under Current Product Licenses.
If #2-3 aren’t true but someone is sharing the book with you instead, remember you’ll only be able to use that shared content inside the campaign that’s sharing them.
Please fix this issue. It still isn't working for me, and I can't access any of the tokens or maps on the vtt. I can read the book in the library, but that is seemingly it.
There was an issue for customers who preordered on dndstore.wizards.com that has been fixed. If anyone’s still having trouble, please check the steps above.
I think the Dhampir issue might have been fixed, too, but please let me know.
Rollback Post to RevisionRollBack
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
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I received the confirmation email 6 hours ago, but none of the preordered materials even show up on the app. I seem to be able to access the book via website, though.
Please fix this issue. It still isn't working for me, and I can't access any of the tokens or maps on the vtt. I can read the book in the library, but that is seemingly it.
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ModeratorThe devs are looking into the Dhampir issue. It currently appears only if you also have ABOH.
For anyone still having trouble beyond that, please check this page to verify that:
If #2-3 aren’t true but someone is sharing the book with you instead, remember you’ll only be able to use that shared content inside the campaign that’s sharing them.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Don't worry, this issue is fixed for me.
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Send Message
ModeratorThere was an issue for customers who preordered on dndstore.wizards.com that has been fixed. If anyone’s still having trouble, please check the steps above.
I think the Dhampir issue might have been fixed, too, but please let me know.
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd