New update made me unable to see my characters?

Opened up the wifes account on the same comp all good but im the one with all the content this sucks. 

anyone else?

Usually, this is caused by having two accounts that log in from different external sites. (Google and Apple, for instance.)

Occasionally, the system glitches, and you end up with two accounts attached to the same site, which is something only support can untangle.

However, the account you're posting from is old. Unless you've had two accounts all this time (perhaps one on computer and a different one on mobile), something else is likely going on.

Check your purchase history to see if the stuff you expect to be there is in there.

Whether it is or not, you're probably going to need to contact customer support to untangle things.