So I made about 10 encounters using maps in the VTT. I populated them with enemy tokens, added loot and decorations with stickers, and even used the fog of war to hide extra floors and rooms with closed doors. As of right now, one of these maps will load, the rest are gray fields that allow me to zoom in and out but will not let me add or change tokens or stickers.
I have cleared my browser data, turned of extensions, switched to brave and then firefox, my licenses are all synced, and I even double checked that browser hardware acceleration was on. At this point my only option is to try and recreate the encounters as best I can, but that would take forever, would not be the same, and I wouldn't know if this issue would happen again. Is there anything else I can do other than starting from scratch?
So I made about 10 encounters using maps in the VTT. I populated them with enemy tokens, added loot and decorations with stickers, and even used the fog of war to hide extra floors and rooms with closed doors. As of right now, one of these maps will load, the rest are gray fields that allow me to zoom in and out but will not let me add or change tokens or stickers.
I have cleared my browser data, turned of extensions, switched to brave and then firefox, my licenses are all synced, and I even double checked that browser hardware acceleration was on. At this point my only option is to try and recreate the encounters as best I can, but that would take forever, would not be the same, and I wouldn't know if this issue would happen again. Is there anything else I can do other than starting from scratch?
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ModeratorDo you get the same issue on another device or network? If so, you’ll probably want to contact customer support.
https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/226962-customer-support
Need help with D&D Beyond? Come ask in the official D&D server on Discord: https://discord.gg/dnd
Yeah just tried another device and it straight up says 'no map selected' for all the maps. Thanks man, will post on the support thread now.