vtt error

whenever i go to use the vtt it says my hardware acceleration is off when it isnt meaning i cant launch the map to even learn how it works 

You're going to need to provide more information:

• What browser are you using?
• What type of operating system are you on?
• How are you confirming hardware acceleration is on?
• Does this occur for all browsers on your machine?

well im on google using windows or lenova idk which 1 its a lenova pc with windows im comfirming it by checking and yeah its happening on all my browsers