I believe there is a bug in the private messages system. I have 3 message threads in my inbox. When I try to move them to a new folder I created, the screen refreshes but the selected thread is still on my Inbox and not the folder it was supposed to be moved to.
I replicated the automatic 'screen refresh' but items remain scenario, but the messages were placed into the correct folders upon refreshing the page (F5). Can you verify that the messages still remain in the inbox with a fresh page load?
When I try and select a thread and move it to another directly, I get the prompt asking if I'm sure, i click yes, the page appears to refresh but the messages remain where they were.
I then try and force a refresh (command + R) but the thread still remains in the original Inbox.
The weird thing is, that functionality worked for me in the past because i was able to move several threads last week without issue. When I try now, I get this bug every time.
I believe there is a bug in the private messages system. I have 3 message threads in my inbox. When I try to move them to a new folder I created, the screen refreshes but the selected thread is still on my Inbox and not the folder it was supposed to be moved to.
Please advise.
I replicated the automatic 'screen refresh' but items remain scenario, but the messages were placed into the correct folders upon refreshing the page (F5). Can you verify that the messages still remain in the inbox with a fresh page load?
Thank you.
That is correct. I'm on a Mac.
When I try and select a thread and move it to another directly, I get the prompt asking if I'm sure, i click yes, the page appears to refresh but the messages remain where they were.
I then try and force a refresh (command + R) but the thread still remains in the original Inbox.
The weird thing is, that functionality worked for me in the past because i was able to move several threads last week without issue. When I try now, I get this bug every time.
Close the browser and go back in and it should work. But once you move some you'll have to close and return to move some more.