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I just had a problem trying to use the redemption code for the Essentials Kit for the digital version of the Dragon of Icespire Peak. Submitted a ticket tonight and am waiting to see about any assistance.
Does anyone else have an update on this.
I have the answer!! Woohoo!!
I went here: https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/41333-dragon-of-icespire-peak-essentials-support-kit
It was a font issue (something all programmers know about). The code worked. It looked like this:
EKA-2oli-iQ5j-TTD2
Turns out that the -2oli- is '2' 'o' (the letter) 'l' (the CAPITAL LETTER L - "WHAT") and "i"
I had typed it in as lower case letter L, foolish me.
Thank you. Your sage advice fixed my issue.
I just had a problem trying to use the redemption code for the Essentials Kit for the digital version of the Dragon of Icespire Peak. Submitted a ticket tonight and am waiting to see about any assistance.
Does anyone else have an update on this.
I have the answer!! Woohoo!!
I went here: https://www.dndbeyond.com/forums/d-d-beyond-general/bugs-support/41333-dragon-of-icespire-peak-essentials-support-kit
It was a font issue (something all programmers know about). The code worked. It looked like this:
EKA-2oli-iQ5j-TTD2
Turns out that the -2oli- is '2' 'o' (the letter) 'l' (the CAPITAL LETTER L - "WHAT") and "i"
I had typed it in as lower case letter L, foolish me.
Thank you. Your sage advice fixed my issue.