I have tried so many times to get the key for the digital version of the essentials kit to work. Maybe I'm doing something wrong? Anyone else had this?
There are some known issues with certain characters in the font of the redemption code looking similar. Trying combinations of '1' lowercase 'l' and uppercase 'I' may be helpful, as well as 'O' and '0'.
There are some known issues with certain characters in the font of the redemption code looking similar. Trying combinations of '1' lowercase 'l' and uppercase 'I' may be helpful, as well as 'O' and '0'.
Hey i have a product key here in my essentials kit that says it will allow me to purchase the player's handbook at 50% off but the product key isn't working whenever i try to redeem it normally and i can't see where to redeem it during checkout. i've also already tried the method mentioned above in this thread
I have tried so many times to get the key for the digital version of the essentials kit to work. Maybe I'm doing something wrong? Anyone else had this?
Hello Riall,
There are some known issues with certain characters in the font of the redemption code looking similar. Trying combinations of '1' lowercase 'l' and uppercase 'I' may be helpful, as well as 'O' and '0'.
If you still cannot redeem your code, please get in touch with our Support team who will be able to assist you further.
Thank you. You were right
Awesome! I'm glad to hear you were able to redeem your content!
i am not able to reddeem my key
Hey i have a product key here in my essentials kit that says it will allow me to purchase the player's handbook at 50% off but the product key isn't working whenever i try to redeem it normally and i can't see where to redeem it during checkout. i've also already tried the method mentioned above in this thread