I've been using D&D Beyond for two years at this point and have purchased a number of individual items from the store, namely all the races, classes, and backgrounds from a number of different sourcebooks including the Player's Handbook, the Dungeon Master's Guide, the Guildmaster's Guide to Ravnica, and a number of other core rulebooks. But when I cleared my search history and signed back in it was all gone, all of my characters and all of the content that I purchased from D&D Beyond to make this site worth using, at least $100 worth of content just erased from my account.
Hello Crimsonsoldier12, I am sorry to hear about the issue you're facing. Please open a ticket with our support team, they will be able to assist you securely with gaining access to your purchases.
I've been using D&D Beyond for two years at this point and have purchased a number of individual items from the store, namely all the races, classes, and backgrounds from a number of different sourcebooks including the Player's Handbook, the Dungeon Master's Guide, the Guildmaster's Guide to Ravnica, and a number of other core rulebooks. But when I cleared my search history and signed back in it was all gone, all of my characters and all of the content that I purchased from D&D Beyond to make this site worth using, at least $100 worth of content just erased from my account.
Hello Crimsonsoldier12, I am sorry to hear about the issue you're facing. Please open a ticket with our support team, they will be able to assist you securely with gaining access to your purchases.
Your account is only 13 months old. If you have been on DDB for 2 years, you might want to make sure you are signed into the right account.