Howdy. Currently, I'm unable to edit any of my characters, or even create new characters. When I try, I get the message "Whoops! We rolled a 1 on our Authentication check. We're heading into town to visit the blacksmith for repairs. Try again after a Short Rest."
I've looked around solutions people have used before like clearing cookies and cache, but that hasn't worked. I tried a different device snd different browser, and I still got the error message. Is there something else I'm able to do?
Edit: It randomly started working again??? If there's something I should actually do if/whenever this happens next, I'd love to know
I'm getting the same error, Internal Server Error 500. There is no specific error code attached to it. I can open up my list of characters and the campaigns they are in in multiple browsers, however trying to open any character link leads to the Error code 500 with the flavour text as OP described.
I've been having this issue all day, but I've come back to it since it said to wait.
Does anyone have any advice on how to edit or even view characters? "Whoops! We rolled a 1 on our Authentication check. We're heading into town to visit the blacksmith for repairs. Try again after a Short Rest." is all we can do?
Hello everyone! If you experience issues accessing your character sheets, please include some additional information to help us identify the best solutions.
What device / OS are you using? If you have another device/OS, does the issue persist on that device/OS?
What browser are you using? If you have another browser, does the issue persist in that browser?
Do you have any browser extensions installed? If you do, can you try opening a Private Browsing Window, or disabling all extensions, and seeing if the issue persists?
If the issue is occurring while using Wi-Fi, does it persist if you're using cellular/mobile data?
Are you using a public network, such as a work, school or campus network?
Howdy. Currently, I'm unable to edit any of my characters, or even create new characters. When I try, I get the message "Whoops! We rolled a 1 on our Authentication check. We're heading into town to visit the blacksmith for repairs. Try again after a Short Rest."
I've looked around solutions people have used before like clearing cookies and cache, but that hasn't worked. I tried a different device snd different browser, and I still got the error message. Is there something else I'm able to do?
Edit: It randomly started working again??? If there's something I should actually do if/whenever this happens next, I'd love to know
I'm getting the same error, Internal Server Error 500. There is no specific error code attached to it. I can open up my list of characters and the campaigns they are in in multiple browsers, however trying to open any character link leads to the Error code 500 with the flavour text as OP described.
I've been having this issue all day, but I've come back to it since it said to wait.
Does anyone have any advice on how to edit or even view characters? "Whoops! We rolled a 1 on our Authentication check. We're heading into town to visit the blacksmith for repairs. Try again after a Short Rest." is all we can do?
@DeadyDave
It's somehow fixed itself after I
1) Linked my Google account on top of my Discord and Twitch accounts
2) Swapped from the 5g radio of my router to the 2g radio.
Hello everyone! If you experience issues accessing your character sheets, please include some additional information to help us identify the best solutions.
Thank you very much!
Hi there,
Thank you! You can check your extensions for Chrome here:
Some extensions can interrupt D&D Beyond's character service.