I have been trying, since last Tuesday 11/17/2020, to purchase Tasha's Cauldron of Everything. I keep getting this message [ERROR:Customer has already reached the maximum of 50 addresses.-] I have contacted customer support 4 times to try and get this resolved. I have not had a single reply other than
This is a quick note to let you know that your request (#995766) has been received, and will be reviewed by our support staff!
We do ask that you please do not delete any characters or homebrew causing issues. We will need to take a look at them to fix the issue.
While we’re working on this request, why not take a look at our Knowledge Base?
This email is a service from D&DBeyond Support. Delivered by Zendesk
[OLMO43-WQ79]
I have received this 4 times with no response or help of any kind. I have been attempting to make a purchase for 6 days. I have been waiting for 6 days for a reply. Please give me some assistance in this situation. I'd like to continue supporting DnDBeyond, but If I can't make further purchases then what's the point?
I have been trying, since last Tuesday 11/17/2020, to purchase Tasha's Cauldron of Everything. I keep getting this message [ERROR:Customer has already reached the maximum of 50 addresses.-] I have contacted customer support 4 times to try and get this resolved. I have not had a single reply other than
This is a quick note to let you know that your request (#995766) has been received, and will be reviewed by our support staff!
We do ask that you please do not delete any characters or homebrew causing issues. We will need to take a look at them to fix the issue.
We look forward to helping you!
The D&D Beyond Team
support.dndbeyond.com
While we’re working on this request, why not take a look at our Knowledge Base?
[OLMO43-WQ79]
I have received this 4 times with no response or help of any kind. I have been attempting to make a purchase for 6 days. I have been waiting for 6 days for a reply. Please give me some assistance in this situation. I'd like to continue supporting DnDBeyond, but If I can't make further purchases then what's the point?
Any help from anyone?
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InsiderHi McWookie, sorry you've encountered this issue. We're looking into this now and you will be DMed with some information. Thanks for your patience.
Find me on Twitter: @OboeLauren
Thank you so much. This wa exactly what I needed to solve the issue.Thank you for the response!