Im trying to buy a sourcebook but the site wont let me enter my credit card info. the sections for that cant be filled or selected or anything. And under it says -------or---------- but nothing under it, so if there's suppose to be another purchase option its not showing up.
*Update: I tried on mobile but I still couldn't enter credit card info, but the paypal option showed up and worked.
Also having this issue. Was looking into getting a subscription to be able to do some more stuff on here and the credit card screen only shows the boxes but I cannot click into them.
I am also experiencing this issue. I am trying to buy the Candlekeep book but I can not click in the credit card field to enter my numbers. I have tried different browsers and 3 different PCs
If you have an ad blocker or NoScript, be sure to disable them on the tab where you're making the purchase. (I keep running into this myself after a system or browser restart.)
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Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
I’m trying to buy a digital dice set and the card info text boxes won’t let me put my card info in. I am using an IPad and I have no VPNs or Adblockers on. What do I do?
If you’re trying to do this through Safari browser, tap the extensions “puzzle piece” button in the left of the search bar and tap “Turn Off Content Blockers”. That’s caused me a few issues when trying to make payments before.
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Im trying to buy a sourcebook but the site wont let me enter my credit card info.
the sections for that cant be filled or selected or anything. And under it says -------or---------- but nothing under it, so if there's suppose to be another purchase option its not showing up.
*Update: I tried on mobile but I still couldn't enter credit card info, but the paypal option showed up and worked.
Also having this issue. Was looking into getting a subscription to be able to do some more stuff on here and the credit card screen only shows the boxes but I cannot click into them.
I am also experiencing this issue. I am trying to buy the Candlekeep book but I can not click in the credit card field to enter my numbers. I have tried different browsers and 3 different PCs
If you have an ad blocker or NoScript, be sure to disable them on the tab where you're making the purchase. (I keep running into this myself after a system or browser restart.)
Helpful rewriter of Japanese->English translation and delver into software codebases (she/e/they)
Yes turned all extensions off . Chrome Edge Brave and Firefox
An update to this problem; I have been experiencing it all day, and emailed support.
Just occurred to me I was using a VPN, which I had completely forgotten was on.
Switching this off solved the issue.
i tried my credit card and my debit card several times but it wouldnt work
I’m trying to buy a digital dice set and the card info text boxes won’t let me put my card info in. I am using an IPad and I have no VPNs or Adblockers on. What do I do?
If you’re trying to do this through Safari browser, tap the extensions “puzzle piece” button in the left of the search bar and tap “Turn Off Content Blockers”. That’s caused me a few issues when trying to make payments before.