If all your characters and purchases are missing, it sounds like you may be signing in with the wrong account credentials. I would suggest contacting customer services here as they have the escalated access needed to help investigate what may have happened and help you get logged back in
If all your characters and purchases are missing, it sounds like you may be signing in with the wrong account credentials. I would suggest contacting customer services here as they have the escalated access needed to help investigate what may have happened and help you get logged back in
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