i got a new iPad for Christmas and the app won’t open on the new iPad. I downloaded it, logged in, and authorized my account, but then it just loads and loads and never finishes. Didn’t have trouble on old iPad or iPhone.
Maybe try closing the app completely on the new iPad, and then going to the Mobile Section of the account page and deactivating the old devices? There might be a limit on the number of devices you can use for alpha.
i got a new iPad for Christmas and the app won’t open on the new iPad. I downloaded it, logged in, and authorized my account, but then it just loads and loads and never finishes. Didn’t have trouble on old iPad or iPhone.
Maybe try closing the app completely on the new iPad, and then going to the Mobile Section of the account page and deactivating the old devices? There might be a limit on the number of devices you can use for alpha.
Thanks. That did the trick.