This has been an issue for months now, but I am finally taking the time to report this since it doesn't seem to be resolving itself.
I first subscribed to D&D Beyond with a Hero subscription on May 11, 2021 and bought the Legendary Bundle. Less than a month later on June 04, 2021 I decided to upgrade to the Master Tier level. The D&D Beyond mobile app still shows me being of the Hero Tier. I have tried logging out and back in again thinking that would correct it but that doesn't work. Will you change/fix that for me please? It just bothers me is all seeing it not displayed correctly.
Yes. I hadn't actually checked, but I just did, and it shows none downloaded, so I'll have to do that again.
If it had solved my problem, I'd say "worth it", but unfortunately after removing both DNDBeyond and DND Reader apps and reinstalling, it still shows the lower Hero tier. :(
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This has been an issue for months now, but I am finally taking the time to report this since it doesn't seem to be resolving itself.
I first subscribed to D&D Beyond with a Hero subscription on May 11, 2021 and bought the Legendary Bundle. Less than a month later on June 04, 2021 I decided to upgrade to the Master Tier level. The D&D Beyond mobile app still shows me being of the Hero Tier. I have tried logging out and back in again thinking that would correct it but that doesn't work. Will you change/fix that for me please? It just bothers me is all seeing it not displayed correctly.
Thank you.
Same issue here. I started with Hero, and upgraded to Master last night.
I'll try reinstalling the app (Android) to see if that works. I've already logged out and back in, and that didn't help.
Simply curious, does not reinstalling the app remove all your downloaded books? I would think it does.
Yes. I hadn't actually checked, but I just did, and it shows none downloaded, so I'll have to do that again.
If it had solved my problem, I'd say "worth it", but unfortunately after removing both DNDBeyond and DND Reader apps and reinstalling, it still shows the lower Hero tier. :(