After winning a legendary bundle on Beyond heroes, i try to download the books to my Samsung Galaxy S8, on the mobile app, the books show up with the download instruction on it, I press it and nothing happens. There is plenty of space on the phone. App v1.1.17 manifest v26
After winning a legendary bundle on Beyond heroes, i try to download the books to my Samsung Galaxy S8, on the mobile app, the books show up with the download instruction on it, I press it and nothing happens. There is plenty of space on the phone. App v1.1.17 manifest v26
I’m experiencing this on an iPhone 10MaxS. App version 1.1.17. I can not download my Players Handbook I bought. Everything else will download but just not this. Did all typical troubleshooting, delete/redownload app, turn off/on phone. On/off WiFi, nothing.
Hi, I’m trying to download the ice wind dale adventure module. I can view it fine through chrome but i would like to view it in the app. Unfortunately, when i try to download it, nothing happens. I am on IPad Pro tablet with plenty of gigs of storage, so that isn’t the issue. It asks me to download, i hit okay, nothing happens. This is not the case with all of the books and i cannot seem to understand why some will download and some wont.
I am also having this problem on my tablet. Running Android 10 on samsung S6 lite. The DnD app is up to date. I have tried clearing cache, logging in and out, downloading manifest, restoring manifest, force stopping the app, switched between home wifi and 4g. Any help would be appreciated.
We are aware of an issue where the download fails on Android and we'll be sure to update you here once we have something.
My Android Google pixel 4 is having the same issue only difference between it is when I hit the download button there's no response and then when I try clicking on the program to redownload nothing changes I just kicks me out of the download option
PostScript you've been having this issue since 2018 I would like a resolution please and I found another quotes from your tech support group that goes as such
As ccherrera mentioned, it sounds as if you unlocked the Compendium Content Only, as seen on this marketplace page. The compendium content only allows you to read the digital book (in-app and on the website) but does not give you access to the listings nor do your characters have access to anything that book would have provided.
If this appears to be a mistake, please reach out to support@dndbeyond.com
I've purchased most of the source material through DnD Beyond but a LOT of it says "Download Failed" on the app version. I'm using an iPad Pro with the most updated software and a Samsung Galaxy S9. Same thing happening on both devices.
I can view everything that I own on the desktop site just fine.
Hi all, I have found a solutions. Reverse USB Tethering.
I couldn't download my many books on my new tablet (Galaxy Tab A8 2019) I tried everything until eventually it occurred to me to steal the internet power from my home computer which has a wired connection.
So I hooked up my tablet via USB, turned on USB Debugging and installed an app called Tetrd (Google & iOS) which allowed me to reverse tether my connection and provide internet to my tablet via my PC.
None of the books are downloading onto the app on my phone. Phone: Samsung Galaxy S8
App Version: 2.4.4
5G wifi connection with ~43 Mbps download
15gb of free storage (storage set to internal)
Books: PHB, MM, DMG, TCoE, XGoE, EE, LMoP, VGtM, MToF, GMGtR, ERftLW and FToD
I previously had all of the books downloaded on my phone (aside from Fizban's). When isaw that the app had updated, and the app store said that it was now supported, I uninstalled and reinstalled the app when i saw the book was not there.
After reinstalling, Fizban's was now visible, however each book I tried to re-download would cycle through "Pending", then "0% downloaded", and eventually "download failed", including Fizban's.
I have now tried reinstalling, clearing the cache, turning my phone on and off again, and every combination of the three.
This finally started working for me. I did update D&DB maybe more than once (it is done automatically in the background on IoS). I started the download and then drove around in my car running errands for a bit and when I looked back, almost everything downloaded correctly. Since then I have purchased new content and the download seemed to work properly each time. I am not sure if the updates were the solution or what, but I am happy it all works fine now.
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Any solutions? I can't download anything. I can get a popup that asks if I'd like to download , I click download and then nothing on my android.
Definitely email support, they helped me resolve this, and were super cool about it!
I am experiencing a similar issue. I have to attempt several downloads before one “sticks” for each of the books. Any solution known?
My problem seems to be when I press the book to download it then I press download. nothing happens.
Hey folks, so I had this happen where it won't download. After confirming that I want to download all X mb, nothing happens.
However, it did start working again after I logged out and logged back in. Maybe some login info expired and was cached?
Alek,
Just tried your suggestion. Absolutely worked. I feel like an idiot for not trying that. Thank!
After winning a legendary bundle on Beyond heroes, i try to download the books to my Samsung Galaxy S8, on the mobile app, the books show up with the download instruction on it, I press it and nothing happens. There is plenty of space on the phone. App v1.1.17 manifest v26
Have you tried logging out, then back in?
[ Site Rules & Guidelines ] --- [ Homebrew Rules & Guidelines ]
Send me a message with any questions or concerns
I’m experiencing this on an iPhone 10MaxS. App version 1.1.17. I can not download my Players Handbook I bought. Everything else will download but just not this. Did all typical troubleshooting, delete/redownload app, turn off/on phone. On/off WiFi, nothing.
Same thing here, but on an iPhone.
Hi, I’m trying to download the ice wind dale adventure module. I can view it fine through chrome but i would like to view it in the app. Unfortunately, when i try to download it, nothing happens. I am on IPad Pro tablet with plenty of gigs of storage, so that isn’t the issue. It asks me to download, i hit okay, nothing happens. This is not the case with all of the books and i cannot seem to understand why some will download and some wont.
I am also having this problem on my tablet. Running Android 10 on samsung S6 lite. The DnD app is up to date. I have tried clearing cache, logging in and out, downloading manifest, restoring manifest, force stopping the app, switched between home wifi and 4g. Any help would be appreciated.
My Android Google pixel 4 is having the same issue only difference between it is when I hit the download button there's no response and then when I try clicking on the program to redownload nothing changes I just kicks me out of the download option
PostScript you've been having this issue since 2018 I would like a resolution please and I found another quotes from your tech support group that goes as such
As ccherrera mentioned, it sounds as if you unlocked the Compendium Content Only, as seen on this marketplace page. The compendium content only allows you to read the digital book (in-app and on the website) but does not give you access to the listings nor do your characters have access to anything that book would have provided.
If this appears to be a mistake, please reach out to support@dndbeyond.com
I've purchased most of the source material through DnD Beyond but a LOT of it says "Download Failed" on the app version. I'm using an iPad Pro with the most updated software and a Samsung Galaxy S9. Same thing happening on both devices.
I can view everything that I own on the desktop site just fine.
Hi all, I have found a solutions.
Reverse USB Tethering.
I couldn't download my many books on my new tablet (Galaxy Tab A8 2019)
I tried everything until eventually it occurred to me to steal the internet power from my home computer which has a wired connection.
So I hooked up my tablet via USB, turned on USB Debugging and installed an app called Tetrd (Google & iOS) which allowed me to reverse tether my connection and provide internet to my tablet via my PC.
Books downloaded fine :)
Hi android user here. I was able to download a few books before it started saying download failed. Is there a fix?
Hi the basic rule will get all the way to 100% then say it failed to download
I also cannot download any sources. I tried several times with different content. Last few steps I did were
I have an iPhone 8 Plus
iOS 14.7.1
Storage 60 out of 64 gigabytes used
Hi there,
None of the books are downloading onto the app on my phone.
Phone: Samsung Galaxy S8
App Version: 2.4.4
5G wifi connection with ~43 Mbps download
15gb of free storage (storage set to internal)
Books: PHB, MM, DMG, TCoE, XGoE, EE, LMoP, VGtM, MToF, GMGtR, ERftLW and FToD
I previously had all of the books downloaded on my phone (aside from Fizban's). When isaw that the app had updated, and the app store said that it was now supported, I uninstalled and reinstalled the app when i saw the book was not there.
After reinstalling, Fizban's was now visible, however each book I tried to re-download would cycle through "Pending", then "0% downloaded", and eventually "download failed", including Fizban's.
I have now tried reinstalling, clearing the cache, turning my phone on and off again, and every combination of the three.
Any help would be appreciated.
This finally started working for me. I did update D&DB maybe more than once (it is done automatically in the background on IoS). I started the download and then drove around in my car running errands for a bit and when I looked back, almost everything downloaded correctly. Since then I have purchased new content and the download seemed to work properly each time. I am not sure if the updates were the solution or what, but I am happy it all works fine now.